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PRIVACY POLICY

Effective Date: June 18, 2026

Last Updated: June 18, 2026

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Mental Health Counseling Services, LLC ("we," "us," or "our") operates the website located at www.mhcs.online. This Privacy Policy applies to all digital operations of Mental Health Counseling Services, LLC, which includes our online domains www.mhcs.online and www.calliinstitute.com, as well as our physical clinical locations operating as MHCS Minneapolis and Calli MHCS.

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We are committed to protecting the privacy of our website visitors and patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online contact and appointment request forms.

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1. Information We Collect

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We collect information that you voluntarily provide to us when you interact with our website. This includes:

  • Personal Identifiable Information (PII): Name, email address, phone number, and any specific messages or clinical details you choose to submit via our "Request Appointment" or contact forms.

  • Automated Usage Data: IP addresses, browser type, operating system, referring URLs, and information about how you interact with our website via standard tracking technologies (cookies).​

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2. How We Use Your Information

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We use the information we collect strictly for professional operational purposes, including to:

  • Respond to your inquiries and schedule clinical appointments.

  • Provide, maintain, and improve our website functionality.

  • Monitor and analyze website usage trends via tools like Google Analytics.

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3. Data Protection and Third-Party Sharing

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  • No Commercial Sharing: We do not sell, rent, trade, or lease your personal information or patient data to third parties for marketing or advertising purposes.

  • Healthcare Compliance Notice: Any information submitted through this website is kept strictly confidential and handled in accordance with professional clinical standards. (Note: Our HIPAA-compliant Notice of Privacy Practices governing protected health information is linked separately in our main navigation menu).

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep this information strictly confidential.

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4. Cookies and Tracking Technologies

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Our website uses cookies to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

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5. Contact Us

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If you have any questions or concerns regarding this Privacy Policy, please contact our administrative office:

Mental Health Counseling Services, LLC

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