OUR CLINIC

Collaboration

 

Relationships are the foundation of our mental health and wellness. Through our connections to one another we find meaning, support, joy, and challenges-- they are the basic elements which compose meaningful change. This knowledge of the fundamental importance of relationships elevates collaboration as our organization's most central value.

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A therapeutic relationship without trust and understanding is hollow and useless. Our providers partner with their patients in their care: collaborating and individualizing their treatment to reflect each patient's singular uniqueness. We have observed this seemingly simple approach have a profound impact on how patients respond to the care they receive. We are complicated and distinct organisms, and mental healthcare in particular must be informed by this consideration.

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If we accept the central importance of healthy relationships to our wellbeing, then they must necessarily inform how we operate as a business. For our firm, this translates to an emphasis on sustainability over volume. Each employee is treated with the same attention to their individuality and unique goals that they extend to the people they serve. Profit-driven production suffocates the freedom and creativity which fuels innovative, patient-centered care, burning out providers and leaving patients without the support they need to thrive.

 

In our small corner of the world, MHCS hopes to create meaningful change for the people we serve and the people who serve them. We have observed, and will continue to elevate, that our relationships with one another are the path to that better future.

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Growth

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People come to us for assistance and support with an endlessly variable diversity of goals. Regardless of the specific outcome they are trying to achieve, the unifying theme is their desire for some degree of growth or change within themselves or their environment. We know that people are capable of achieving the progression they are pursuing because we have had the humbling privilege of repeatedly witnessing such a transformation occur. Adaptation is a profound process; we learn how to thrive in the world. Too often we limit one another because we have given up on the idea that the other can grow, but MHCS is deeply committed to the idea that growth is ever possible. This knowledge inspires us to both nurture this possibility in our patients and to find creative new ways to develop our service and improve our agency.

 

Dignity

 

Dignity can be a somewhat nebulous concept to define, but we can understand its importance in how it manifests. Managing any illness can be a humbling, disorienting, and challenging process, and mental healthcare can be a particularly vulnerable experience. When we ennoble one another, we elevate ourselves as well. Our clinic’s practices are predicated on the reality that the people we serve are neither a burden nor are they a commodity; our staff and providers are not means of production or tools to achieve a certain end—we are all a collective community working toward a common purpose: to build a future in which we work together to support each other’s wellness. In this pursuit, there are no diminutive parts. Each individual is a vital participant, and we must all consciously and continuously respect everyone’s importance and contribution to a healthier tomorrow.

 

Competence

 

Every day we face uncertainty and risk. Starting a new job, building a new habit, trying a new medication, moving from one state of being to another: we cannot predict with total certainty what the future holds. When someone asks for support, either with their mental healthcare or on their professional journey, we understand the extent of the trust they are placing in us. We must honor the faith that others have in us and deliver on the commitments we make to one another. The team at MHCS is only composed of people who appreciate the gravity of this responsibility. Beyond our accountability to the agreements we make, we approach the people we serve with the knowledge that they, too, are capable of achieving the goals they have for themselves. Mental healthcare without confidence in our patients would be a futile and wasteful prospect. Such cynicism has no place in our group, as our patients have consistently proven that they have within them the power and ability to create their own futures.